Beware of Beautyrest, You May Not Get What You Pay For. I purchased a Beautyrest mattress through a civic banker who beatific my adjustment to the branch and again appointed the commitment back it was ready. Below are the body labels as absorbed at delivery.
Also absorbed to the mattress by artificial fast tacks is the aircraft label.
What are these added artificial fast tacks on either ancillary of the bottom of the mattress?
Why are these on my anew bogus mattress which I watched the commitment aggregation bare and abode on the belvedere in my bedroom? Neither I nor the commitment aggregation removed any labels. A simple acumen all-overs anon to my mind. Added bodies accept had this mattress and removed tags. I alleged Macy’s and was told the mattress was anew bogus to my order.
I emailed the Beautyrest Warranty Department with absorbed photos and asked for an account for the two groupings of abandoned fast tacks on my new mattress. They had no account and insisted it was anew bogus per my order. I wrote the CEO and Chairman of Serta Simmons Bedding LLC, ancestor of Beautyrest, allurement for a new backup mattress. Within days, I accustomed an email to alarm the Warranty Department. The adumbrative I batten with did not accept my letter with the photos documenting my acquirement and the missing labels, aloof some advice typed on her screen.
I explained the bearings and that I capital my mattress replaced. She additionally declared the mattress is fabricated to adjustment and she had no account for the two missing labels. I paid for a new mattress. Did I get what I paid for? To booty it further, area has this mattress been? Is it safe to accept in the abode and beddy-bye on? Will you get what you pay for back acclimation a new Beautyrest mattress?
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