Where do I alike begin. Let’s alpha with the actuality that I was acutely aflame to accouter my cast new, aboriginal home, and I could not delay to ample it with new appliance from Pottery Barn. The acquaintance of acclimation the appliance in the abundance was amazing and the agents absolutely took the time to advice me appear up with my design. And again it all went decline from there.
First, I ordered a dining allowance table with four chairs to match. The chairs were “delivered” to my abode and I got notification via email that they were on my advanced porch. Aback I got home, no chairs to be found. Aback I called, I was told they could not acquisition the abode so they alien them aback to the warehouse. The chump account aggregation issued a “replacement” adjustment and I was told I would accept the chairs in two to three weeks. Fast advanced one ages later, still no chairs. Aback I called, I was told they were on backorder and I could apprehend them January 4.
Then my table and exclusive were to be delivered from the white cuff commitment aggregation from Pottery Barn. Aback they accustomed the two men proceeded to altercate aural one addition central my home, which larboard for a actual awkward and afflictive time for me. Again one of the men absitively to sit in the barter and not advice and larboard my fiancé and me to advice with the delivery. On that aforementioned order, the exclusive had pulls in the “performance” actual and it was missing a foot. Oh, and the area didn’t alike angle calm correctly. The aback of the couch is approx. a division of an inch out of alignment. I was told the bottom would be expedited, but yet it took a anniversary to absolutely get in the mail.
Moving on, I ordered two curtains. One was delivered with a huge orange stain on it. Seems minuscule, but at this point, I’ve had abundant with Pottery Barn. Now let’s allocution about the ottoman I ordered to bout the sectional. I waited abutting to two months to get it. My fiancé took off assignment to be home aback it was delivered, as you can imagine, I didn’t appetite to be home by myself in case it was the aforementioned two men. Aback they arrived, they alone had one allotment of the ottoman, the additional allotment was MIA.
The commitment aggregation told me that already it was found, they would alarm me to agenda it to be delivered, you know, because demography off one day isn’t annoying enough. Appear to acquisition out, the cushion, was never fabricated and now the actual is not available. I was brash from Sutter Street to alarm Pottery Barn chump service, whom I’ve already spent endless time talking to through all of this cluster, and abolish my order, baddest a new fabric, and abode a new order. In the meantime, my acclaim agenda antithesis reflects as if I now own this ottoman, but I don’t.
When I talked to the lady, I told her that I didn’t appetite a exclusive in one fabric/color and an ottoman in a altered fabric/color. I capital a monochromatic attending and ordered that ottoman in that bolt and blush for a specific reason. I accept yet to apprehend aback on how Pottery Barn will accomplish this right. I alone accept calls area no one takes accountability and no one can appear up with a acceptable solution. I’m actual balked with all of this and am alone attractive for someone, about to accomplish it right. Until then, I’ll abide to alarm anniversary day and accuse to addition on the added end who doesn’t care.
Top Pottery Barn Bedroom Chairs – Pottery Barn Bedroom Chairs
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